Wyoming Department of Health
Public Health Division
122 West 25th Street, Suite 102E
Cheyenne, WY 82002
Phone: (307) 777-7955
The Office of EMS is located on the first floor of the Herschel Building—East, in the Heath Readiness and Response Section, Suite 102E. The office can be accessed through the center lobby near the elevators.
The office is staffed from 0800-1700 Monday – Friday and closed on state holidays.
Program Staff Contact Information:
Important!! Please read the staff responsibilities below to contact the staff member that can most appropriately answer your questions!
OWLS, EMS Provider Licensing, Education
Position Vacant EMS Licensing Coordinator
- Ambulance Licensing
- Business Licensing
- EMS Provider Licensing
- EMS Provider Education
E-mail: emsinfo@wyo.gov
Phone: (307) 777-7955
WATRS, Statistical & Technology
Jay Ostby, License Officer, Reporting & Data Analyst
- Project Coordinator Wyoming Ambulance Trip Reporting System “WATRS”
- WATRS Compliance & Reporting
- WATRS Training
- Performance Improvement Training
- Technical Support WATRS
- Technical Support Patient (Trauma) Registry
- Website Support
- Technology Support
E-Mail: Jay.Ostby@wyo.gov
Phone: (307) 777-6023
EMS Program Supervisor & EMS for Children Program
Susan Neugebauer
- Emergency Medical Services for Children
- EMS Program Supervisor
Email: susan.neugebauer@wyo.gov
Phone: 307-777-7955
Trauma Program Manager
Elaine C. Volin, BSN, RN
- Hospital Designations
- Trauma Patient Registry
Email: elaine.volin@wyo.gov
Office: (307) 777-3470
Cell: (307) 369-7693
EMS Records and Data Specialist
Jesse Chavez
- Records and Data Coordinator
- Trauma and EMS Conference Contact
Email: jesse.chavez1@wyo.gov
Office: (307) 777-3470
Cell: (307) 369-7693
Administrative Assistants
| Derrick D. Krause | Shelia Coffey |
| Phone: (307) 777-8624 | Phone: (307) 777-6019 |
| Email: derrick.krause@wyo.gov | Email: shelia.coffey1@wyo.gov |
Manager, Office of Emergency Medical Services
