Reporting Critical Incidents and Complaints
**HCBS Incident Submission Guidance Manual**
Important Reminder: Wyoming state law (statutes 14-3-205 & 35-20-103) mandates that any person who suspects the abuse, neglect or exploitation of a child or vulnerable adult is required to report. For more information, click here.
What is a Home and Community-Based Waiver Program?
State HCBS waiver programs must:
- Demonstrate that providing waiver services won’t cost more than providing these services in an institution
- Ensure the protection of people’s health and welfare
- Provide adequate and reasonable provider standards to meet the needs of eligible individuals
- Ensure that services follow an individualized and person-centered plan of care
States are able to tailor services to meet the needs of a particular group. Within this group, states are also permitted to establish additional criteria to further identify the population to be served on the HCBS waiver. Wyoming offers three HCBS waivers that are administered by the Division of Healthcare Financing, Home and Community Based Services Section.
- Community Choices Waiver (CCW) – serves individuals who are aged 65 and older, or individuals who are aged 19 – 64 who have a disability that is verified as meeting Social Security Administration (SSA) disability determination criteria.
- Supports Waiver – provides supportive services to eligible individuals of all ages who have an intellectual or developmental disability, or an acquired brain injury. This waiver offers a capitated budget amount that eligible participants may use to purchase services.
- Comprehensive Waiver – provides comprehensive services to eligible individuals of all ages who have an intellectual or developmental disability, or an acquired brain injury. Individuals must meet emergency criteria, in addition to eligibility criteria, in order to receive services on this waiver.