Please send all postal mail to: 122 West 25th Street, 4 West, Cheyenne, WY 82002
Elizabeth Forslund, Section Administrator
elizabeth.forslund1@wyo.gov
(307) 777-7460
Benefits and Eligibility Unit
Click this link to identify your area Benefits and Eligibility Specialist (BES)
Samantha Mills – Benefits and Eligibility Unit Manager
307-777-5074 | samantha.mills@wyo.gov
VACANT – Benefits and Eligibility Unit Assistant Manager
307-777-3443 |
Jennifer Adams – Benefits and Eligibility Unit Assistant Manager
307-335-6923 | jennifer.adams@wyo.gov
Sherry Mitchell – Level of Care Assessment Coordinator
307-630-5005 | sherry.mitchell1@wyo.gov
Case Manager Training Consultant – cm.consultant@wyo.gov
Provider Support Unit
Click this link to identify your Incident Management Specialist (Contact for incident and complaint questions only)
Shirley Pratt – Provider Support Unit Manager
307-777-2525 | shirley.pratt@wyo.gov
Bethany Zaczek – Incident Management Assistant Manager
307-777-6693 | bethany.zaczek@wyo.gov
Alice Zimmerman – Provider Credentialing Assistant Manager
307-777-7861 | alice.zimmerman@wyo.gov
Provider credentialing questions
wdh-hcbs-credentialing@wyo.gov
Outside Resources
Alzheimer’s Association – Wyoming Chapter
Alzheimer’s Foundation of America
Code of Federal Regulations for Home and Community-Based Settings (CFR § 441.301)
Corrective Lenses Resource List
Council on Quality and Leadership (CQL)
Medicaid Home and Community-Based Services
Medicaid Long Term Care Unit – (855) 203-2936
National Core Indicators (NCI) Adult Consumer Survey Reports
National Guardianship Association
National Provider Indicator (NPI) Registration and Update
Protection and Advocacy Systems, Inc.
University of Colorado State of the States in Developmental Disabilities
University of Minnesota Residential Information Systems Project (RISP)
Wyoming 2-1-1 Community Resources
Wyoming Aging and Disability Resource Center
Wyoming Assistive Technology Resources (WATR)
Wyoming Department of Education: Procedural Safeguards
Wyoming Governor’s Council on Developmental Disabilities (WGCDD)