The following trainings are available for participants, providers, case managers, and other stakeholders to view. Please be advised that case managers, providers, and individuals involved in participant-directed services are required to participate in identified trainings. These individuals and agencies are expected to know their training related responsibilities.
Combined HCBS Program Trainings
- Incident Reporting Process – Conducted June 15, 2021
Recorded Training/1:30:40
Community Choices Waiver
CCW Case Managers
Initial Case Manager Trainings
Case managers and case manager supervisors are required to take the following trainings. Please complete and retain a Provider/Case Manager Evidence of Training Form for each training you complete. You will be required to demonstrate your participation in each training upon the request of the Division.
- HCBS Settings Rule and Community Membership
Recorded Training/47:45 - Participant Assessments
Recorded Training/31:08 - Service Plan Development
Recorded Training/45:18 - Ageism, Disability, and Cultural Awareness
Recorded Training/22:58 - Effective Communication
Recorded Training/35:00 - Identifying and Reporting Abuse, Neglect, and Exploitation
Recorded Training/13:01 - Person-Centered Planning – Basic Concepts
Recorded Training/16:19 - Person-Centered Planning – Process Overview
Recorded Training/20:42 - Person-Centered Planning – Supported Decision Making
Recorded Training/13:23
Case Management Agencies Only
- Agency Administration and Responsibilities
Recorded Training/29:46 - Case Manager Supervision of PCP
Recorded Training/20:34
Case Manager Support Call Trainings
- Case Manager Monthly Review Expectations
Recorded training/31:27 – Slide Deck - Technical Assistance – Conducted 2/10/2022
Recorded Training/41:01 – Slide Deck - Medicaid Eligibility and Application Processing – Conducted 10/2021
Recorded Training/51:45 – Slide Deck - CCW Service Index – Conducted 8/2021
Recorded Training/35:14 – Slide deck - Submitting Quality Service Plans – Conducted 6/2021
Recorded Training/43:26 – Slide deck - Case Manager Monthly Review Form – Conducted 4/2021
Recorded Training/21:54 – Slide deck - Review of Required Forms – Conducted 3/2021
Recorded Training/46:35 – Slide deck - Case Manager Role in Participant Direction – Conducted 1/2021
Recorded Training/1:03:39 – Slide deck
CCW Providers
Initial Provider Agency Trainings
A representative from each provider agency is required to take the following trainings. The representative must complete and retain a Provider/Case Manager Evidence of Training Form for each training completed. The provider agency will be required to demonstrate participation in each training upon the request of the Division.
- HCBS Settings Rule and Community Membership
Recorded Training/47:45 - Person-Centered Planning – Rights and Modifications
Recorded Training/47:08
Provider Support Call Trainings
- Complaints, CAPs, and Adverse Actions
Recorded Training/40:51– Slide Deck - Certifications, Enrollments, and Renewals
Recorded Training/44:29 – Slide Deck - HCBS Final Rule – Conducted 1/2022
Recorded Training/37:17 – Slide Deck - Participant Rights – Conducted 9/2021
Recorded Training/44:23 – Slide Deck - Provider and Division Responsibilities In Incident Follow-Up – Conducted 7/2021
Recorded Training/29:48 – Slide deck - Medicaid Provider Agreement – Conducted 5/2021
Recorded Training/22:54 – Slide deck - Incident Reporting Requirements – Conducted 3/2021
Recorded Training/29:43 – Slide deck
CCW Participant Direction
Participant-Directed Trainings
Employees delivering participant-directed services are required to take the following trainings. Please complete a Participant-Directed Employee Evidence of Training Form for each training you complete and submit it to your employer. Your employer will be required to demonstrate your participation in each training upon the request of the Division.
- Ageism, Disability, and Cultural Awareness
Recorded Training/22:58 - Identifying and Reporting Abuse, Neglect, and Exploitation
Recorded Training/13:01 - Roles and Responsibilities in Participant Direction
Recorded Training/23:59 - Infection Control, Health, and Safety
Recorded Training/20:52
Employers of record (EORs) who are directing services through participant direction are required to take the following training. Please complete and retain an EOR Evidence of Training Form for this training. You will be required to demonstrate your participation in this training upon the request of the Division.
- Participant Direction Employer Training
Recorded Training/1:09:16
CCW Provider Portal and Electronic Medicaid Waiver System (EMWS) Trainings
- CCW Provider Portal Online Renewal Process Training – Conducted 11/2021
Recorded Training/46:56 – Slide Deck - CCW Modifications and Monthly Reviews Training – Conducted 05/2021
Recorded Training/40:51 – Slide deck not available - CCW Plan of Care Refresher Training – Conducted 05/2021
Recorded Training/57:41 – Slide deck not available - CCW Service Plan Development Training – Conducted 01/2021
Recorded Training/1:32:42 – Slide deck
Service Plan Development FAQs - Provider Portal Training – Conducted 1/2021
Recorded Training/1:24:45 – Slide deck
Provider Portal FAQs
Comprehensive and Supports (DD) Waivers
DD Case Managers
Initial Case Manager Trainings
These trainings are presented in PDF format, and are intended to be read and click documents, rather than narrated trainings. For the best training experience, please download each document to your desktop, and then open the PDF.
Rights Restriction Review Tool
Electronic Medicaid Waiver Services (EMWS) Training
- Plan Status and Individual Preferences Screens
- Contacts and Demographics Screens
- Rights Screens
- Assessments and Circle of Supports Screens
- Needs & Risks and Medical Screens
- Specialized Equipment and Behavioral Health Screens
- Service Authorization and Verification Screens
Information related to self-directed services
Case Manager Support Call Trainings
- Case Management Monthly Review Expectations
Recorded Training/32.27 – Slide Deck - Participant Direction – Conducted 3/14/2022
Recorded Training/27:06 – Slide Deck - Targeted Case Management and Waitlist – Conducted 1/2022
Recorded Training/33:23 – Slide Deck - Medicaid Eligibility and Application Processing – Conducted 9/2021
Recorded Training/37:00 – Slide Deck - Waiver Cost Limits and IBAs, Prohibited Uses of Waiver Funds, Denial of Funding for Waiver Services – Conducted 7/2021
Recorded Training/24:52 – Slide deck - Comprehensive and Supports Waiver Service Requirements and Restrictions – Conducted 5/2021
Recorded Training/28:52 – Slide deck - The Eligibility Process and Case Manager Responsibilities – Conducted 3/2021
Recorded Training/37:35 – Slide deck - Submitting Quality Individualized Plans of Care – Conducted 2/2021
Recorded Training/30:04 – Slide deck
DD Providers
Initial Provider Trainings
Individuals who complete all of the following training modules will meet training requirements specific to Chapter 45, Section 15 of Wyoming Medicaid Rules. Provider organizations may choose to develop their own training modules if their training covers the key elements of each topic specified in the Division module. If Division modules are used to meet training requirements, a Provider Training Summary must be completed for each module.
- Preventing, Recognizing, and Reporting Abuse, Neglect, and Exploitation
- Module #1 – Introduction to Rules and Resources
Recorded Training/38:19 – Slide deck - Module #2 – Rights of Participants Receiving Services
Recorded Training/40:10 – Slide deck - Module #3 – Notification of Incident Process
Recorded Training/29:05 – Slide deck - Module #4 – Standards for Home and Community-Based Services
Recorded Training/46:57 – Slide deck - Module #5 – Background Check Requirements
Recorded Training/23:06 – Slide deck - Module #6 – Provider Qualifications, Standards, and Training
Recorded Training/48:05 – Slide deck - Module #7 – Case Management Services
Recorded Training/41:17 – Slide deck - Module #8 – Individualized Plan of Care
Recorded Training/40:45 – Slide deck - Module #9 – Complaints, CAPs, and Adverse Actions
Recorded Training/34:41 – Slide deck - Module #10 – Provider Recordkeeping, Data Collection, and Documentation Standards
Recorded Training/28:27 – Slide deck - Module #11 – Participant Costs, Funds, and Personal Property
Recorded Training/19:35 – Slide deck - Module #12 – Participant Transitions
Recorded Training/14:40 – Slide deck - Module #13 – Provider Initial Certification and Certification Renewal
Recorded Training /23:22 – Slide deck - Module #14 – Positive Behavior Supports and Restraint Standards
Recorded Training/41:50 – Slide deck
Provider Support Call Trainings
- Conflict of Interest – Conducted 5/2020
- Implementing COVID-19 Flexibilities – Conducted 4/2020
- Maintaining Wellness in Times of Crisis – Conducted 3/2020
- SMART Goals and Objectives – Conducted 11/2019