The following trainings are available for participants, providers, case managers, and other stakeholders to view. Please be advised that case managers, providers, and individuals involved in participant-directed services are required to participate in identified trainings. These individuals and agencies are expected to know their training related responsibilities.
Combined HCBS Program Trainings
- Incident Reporting Process – Conducted June 15, 2021
Recorded Training/1:30:40
Community Choices Waiver
CCW Case Managers
Initial Case Manager Trainings
Case managers and case manager supervisors are required to take the following trainings. Please complete and retain a Provider/Case Manager Evidence of Training Form for each training you complete. You will be required to demonstrate your participation in each training upon the request of the Division.
- HCBS Settings Rule and Community Membership
Recorded Training/47:45 - Participant Assessments
Recorded Training/31:08 - Service Plan Development
Recorded Training/45:18 - Ageism, Disability, and Cultural Awareness
Recorded Training/22:58 - Effective Communication
Recorded Training/35:00 - Identifying and Reporting Abuse, Neglect, and Exploitation
Recorded Training/13:01 - Person-Centered Planning – Basic Concepts
Recorded Training/16:19 - Person-Centered Planning – Process Overview
Recorded Training/20:42 - Person-Centered Planning – Supported Decision Making
Recorded Training/13:23
Case Management Agencies Only
- Agency Administration and Responsibilities
Recorded Training/29:46 - Case Manager Supervision of PCP
Recorded Training/20:34
Case Manager Support Call Trainings
CCW Case Manager Support Calls are conducted bi-monthly, on the second Thursday of the month. Please join us:
Click here to Join Zoom Meeting
or call in:
(669) 900-6833
Meeting ID: 979 8819 2638
- Community Choices Waiver Agreement – Conducted 10/13/2022
Recorded Training/49:44 – Slide Deck - Medicaid Estate Recovery Plan – Conducted 8/2022
Recorded Training/29:29 – Slide Deck - Provider Orders for Life Sustaining Treatment (POLST) – Conducted 6/2022
Recorded Training/18:15 – Slide Deck - Case Manager Monthly Review Expectations – Conducted 4/2022
Recorded training/31:27 – Slide Deck - Technical Assistance – Conducted 2/10/2022
Recorded Training/41:01 – Slide Deck - Medicaid Eligibility and Application Processing – Conducted 10/2021
Recorded Training/51:45 – Slide Deck
CCW Providers
Initial Provider Agency Trainings
A representative from each provider agency is required to take the following trainings. The representative must complete and retain a Provider/Case Manager Evidence of Training Form for each training completed. The provider agency will be required to demonstrate participation in each training upon the request of the Division.
- HCBS Settings Rule and Community Membership
Recorded Training/47:45 - Person-Centered Planning – Rights and Modifications
Recorded Training/47:08
Provider Support Call Trainings
CCW Provider Support calls are conducted bi-monthly, on the last Monday of the month. Please join us:
Click here to Join Zoom Meeting
or call in:
(669) 900-6833
Meeting ID: 945 1376 7930
- HCBS Rights and Boundaries – Conducted 1/2023
Recorded Training/24:52 – Slide Deck - CCW Service Index and Definitions – Conducted 7/2022
Recorded Training/35:21 – Slide Deck - Complaints, CAPs, and Adverse Actions – Conducted 5/2022
Recorded Training/40:51– Slide Deck - Certifications, Enrollments, and Renewals – Conducted 3/2022
Recorded Training/44:29 – Slide Deck - HCBS Final Rule – Conducted 1/2022
Recorded Training/37:17 – Slide Deck - Participant Rights – Conducted 9/2021
Recorded Training/44:23 – Slide Deck - Provider and Division Responsibilities In Incident Follow-Up – Conducted 7/2021
Recorded Training/29:48 – Slide deck - Medicaid Provider Agreement – Conducted 5/2021
Recorded Training/22:54 – Slide deck - Incident Reporting Requirements – Conducted 3/2021
Recorded Training/29:43 – Slide deck
CCW Participant Direction
Participant-Directed Trainings
Employees delivering participant-directed services are required to take the following trainings. Please complete a Participant-Directed Employee Evidence of Training Form for each training you complete and submit it to your employer. Your employer will be required to demonstrate your participation in each training upon the request of the Division.
- Ageism, Disability, and Cultural Awareness
Recorded Training/22:58 - Identifying and Reporting Abuse, Neglect, and Exploitation
Recorded Training/13:01 - Roles and Responsibilities in Participant Direction
Recorded Training/23:59 - Infection Control, Health, and Safety
Recorded Training/20:52
Employers of record (EORs) who are directing services through participant direction are required to take the following training. Please complete and retain an EOR Evidence of Training Form for this training. You will be required to demonstrate your participation in this training upon the request of the Division.
- Participant Direction Employer Training
Recorded Training/1:09:16
CCW Provider Portal and Electronic Medicaid Waiver System (EMWS) Trainings
- CCW Provider Portal Online Renewal Process Training – Conducted 11/2021
Recorded Training/46:56 – Slide Deck - CCW Modifications and Monthly Reviews Training – Conducted 05/2021
Recorded Training/40:51 – Slide deck not available - CCW Plan of Care Refresher Training – Conducted 05/2021
Recorded Training/57:41 – Slide deck not available - CCW Service Plan Development Training – Conducted 01/2021
Recorded Training/1:32:42 – Slide deck
Service Plan Development FAQs - Provider Portal Training – Conducted 1/2021
Recorded Training/1:24:45 – Slide deck
Provider Portal FAQs
Comprehensive and Supports (DD) Waivers
DD Case Managers
Initial Case Manager Trainings
These trainings are presented in PDF format, and are intended to be read and click documents, rather than narrated trainings. For the best training experience, please download each document to your desktop, and then open the PDF.
Rights Restriction Review Tool
Electronic Medicaid Waiver Services (EMWS) Training
- Plan Status and Individual Preferences Screens
- Contacts and Demographics Screens
- Rights Screens
- Assessments and Circle of Supports Screens
- Needs & Risks and Medical Screens
- Specialized Equipment and Behavioral Health Screens
- Service Authorization and Verification Screens
Information related to self-directed services
Case Manager Support Call Trainings
DD Case Manager Support Calls are conducted bi-monthly, on the second Monday of the month. Please join us:
Click here to Join Zoom Meeting
or Call in
(669) 900-6833
Meeting ID: 634 742 940
- CAP Process – to be conducted 1/9/2023
Recorded Training/23:30 – Slide Deck - Reporting Abuse and Neglect – Conducted 9/12/2022
Recorded Training/22:30 – Slide Deck - Emergency Services and the Extraordinary Care Committee – July 2022
Recorded training/34:41 – Slide Deck - Case Management Monthly Review Expectations – May 2022
Recorded Training/32:27 – Slide Deck - Participant Direction – March 2022
Recorded Training/27:06 – Slide Deck - Targeted Case Management and Waitlist – January 2022
Recorded Training/33:23 – Slide Deck - Medicaid Eligibility and Application Processing – September 2021
Recorded Training/37:00 – Slide Deck
DD Providers
Initial Provider Trainings
Individuals who complete all of the following training modules will meet training requirements specific to Chapter 45, Section 15 of Wyoming Medicaid Rules. Provider organizations may choose to develop their own training modules if their training covers the key elements of each topic specified in the Division module. If Division modules are used to meet training requirements, a Provider Training Summary must be completed for each module.
- Preventing, Recognizing, and Reporting Abuse, Neglect, and Exploitation
- Module #1 – Introduction to Rules and Resources
Recorded Training/38:19 – Slide deck - Module #2 – Rights of Participants Receiving Services
Recorded Training/40:10 – Slide deck - Module #3 – Notification of Incident Process
Recorded Training/29:05 – Slide deck - Module #4 – Standards for Home and Community-Based Services
Recorded Training/46:57 – Slide deck - Module #5 – Background Check Requirements
Recorded Training/23:06 – Slide deck - Module #6 – Provider Qualifications, Standards, and Training
Recorded Training/48:05 – Slide deck - Module #7 – Case Management Services
Recorded Training/41:17 – Slide deck - Module #8 – Individualized Plan of Care
Recorded Training/40:45 – Slide deck - Module #9 – Complaints, CAPs, and Adverse Actions
Recorded Training/34:41 – Slide deck - Module #10 – Provider Recordkeeping, Data Collection, and Documentation Standards
Recorded Training/28:27 – Slide deck - Module #11 – Participant Costs, Funds, and Personal Property
Recorded Training/19:35 – Slide deck - Module #12 – Participant Transitions
Recorded Training/14:40 – Slide deck - Module #13 – Provider Initial Certification and Certification Renewal
Recorded Training /23:22 – Slide deck - Module #14 – Positive Behavior Supports and Restraint Standards
Recorded Training/41:50 – Slide deck
Provider Support Call Trainings
DD Provider Support Calls are conducted bi-monthly, on the last Monday of the month. Please join us:
Click here to join Zoom Meeting
or call in
(669) 900-6833
ID: 488 802 503
- Documentation Standards & EVV – conducted 8/2022
Recorded Training/17:53 – Slide Deck - Person-Centered Supports – conducted 6/2022
Recorded training/45:32 – Slide Deck