Community Choices Waiver (CCW) case managers and providers must be approved by the State of Wyoming to provide waiver services. The application process requires providers to submit documentation of eligibility and in some cases may require a site visit. Providers may require different processes, documentation, and requirements due to federal and state regulation. No person or entity that provides services to a recipient shall receive Medicaid funds unless the person or entity is a party to a fully executed provider agreement, is enrolled, and has fulfilled all waiver program expectations.
If you are interested in becoming a CCW case manager or provider and have questions about the initial or renewal certification process, please email wdh-hcbs-credentialing@wyo.gov.
To receive CCW case manager communication complete a request here.
To receive CCW provider communication complete a request here.
CCW Case Manager Resources
CCW Provider Resources
Case Manager Training Consultant
The Case Manager Training Consultant is available to assist case managers with questions related to individual plans of care, supplemental request processes, and case navigation. If you are struggling with case manager duties, you can receive one-on-one assistance from the Case Manager Training Consultant. You are also encouraged to share your ideas for new trainings, and express concerns you may have with current trainings and processes.
The Case Manager Training Consultant can be reached at cm.consultant@wyo.gov and will return emails within two business days. Case managers can schedule time to meet with the Case Manager Training Consultant by email as well.
