Community Choices Waiver (CCW) case managers and providers must be approved by the State of Wyoming to provide waiver services. The application process requires providers to submit documentation of eligibility and in some cases may require a site visit. Providers may require different processes, documentation, and requirements due to federal and state regulation. No person or entity that provides services to a recipient shall receive Medicaid funds unless the person or entity is a party to a fully executed provider agreement, is enrolled, and has fulfilled all waiver program expectations.
If you have questions about becoming a CCW Case Manager or Provider, please contact wdh-hcbs-credentialing@wyo.gov
To receive CCW case manager or provider communications please send an email to theresa.cain2@wyo.gov
CCW Case Manager Resources
*New* Case Manager Manual – Effective January 3, 2023
CCW EMWS Help Desk – waivers@gannettpeaktech.com
Durable Medical Equipment (DME) Manual and Bulletins – Click Here
CCW Provider Resources
- CCW Provider Manual – Effective January 13, 2023
- Wyoming Secretary of State Certificate of Good Standing
CCW Background Screening Resources
- Adult Day Services
- Assisted Living Facility Services
- Case Management
- Home Health Aide
- Personal Support Services
- Respite
- Skilled Nursing Services
A complete background screening, as outlined in Appendix C-2, includes:
- Wyoming Department of Family Services (DFS) Central Registry Check
- United States Department of Health and Human Services, Office of Inspector General, List of Excluded Individuals/Entities
- United States Department of Justice, National Sex Offender Public Website
- Wyoming Attorney General’s Office, Division of Criminal Investigation (DCI), Western Identification Network
- Federal Bureau of Investigation (FBI), Identity History Summary Check
Case Manager Training Consultant
The Case Manager Training Consultant can be reached at cm.consultant@wyo.gov and will return emails within two business days. Case managers can schedule time to meet with the Case Manager Training Consultant by email as well.
CCW Program Bulletins
CCW Case Manager Call Notes
CCW Case Manager Support Calls are conducted bi-monthly, on the second Thursday of the month. Please join us:
Click here to Join Zoom Meeting
or call in:
(669) 900-6833
Meeting ID: 979 8819 2638
CCW Provider Call Notes
CCW Provider Support calls are conducted bi-monthly, on the last Monday of the month. Please join us:
Click here to Join Zoom Meeting
or call in:
(669) 900-6833
Meeting ID: 945 1376 7930
Electronic Visit Verification (EVV)
Electronic Visit Verification (EVV) is a federal requirement of the 21st Century Cures Act, which outlines the system requirements for compliance and uses technology to electronically capture information about when and where home and community-based services (HCBS) of the Medicaid waivers begin and end. The Wyoming Department of Health has partnered with CareBridge EVV as a solution, free of charge for CCW providers.
CCW waiver services requiring EVV data:
- Personal Support Services
- Home Health Aid
- Respite
- Skilled Nursing
For More Information
Visit: http://resources.carebridgehealth.com/evv
Email: wyevv@carebridgehealth.com
Phone: (855) 912-3301
CareBridge EVV Reference Materials
Claim Cycle Reference
