DD Providers and Case Managers - Wyoming Department of Health

Home and Community Based Services (HCBS) Section

The Home and Community Based Services (HCBS) Section oversees HCBS waiver programs for individuals with developmental disabilities, acquired brain injuries, and who are ages 19-64 with a physical disability or ages 65+ who need nursing facility level of care. We strive to provide excellent customer service and up to date information to participants, families, providers and other stakeholders.

Contact Info:

Lee Grossman, Section Administrator
122 W. 25th Street, 4 West
Cheyenne, WY 82002
(307) 777-7531
(800) 510-0280
Fax: (307) 777-8685

Developmental Disabilities Waiver (DD) case managers and providers must be approved by the State of Wyoming to provide waiver services. The application process requires providers to submit documentation of eligibility and in some cases may require a site visit. No person or entity that provides services to a recipient shall receive Medicaid funds unless the person or entity is a party to a fully executed provider agreement, is enrolled, and has fulfilled all waiver program expectations.

If you are interested in becoming a DD Waiver provider, please email the Initial Application Provider Support Specialist at wdh-hcbs-intcert@wyo.gov. for more information.

If you have questions regarding provider certification renewal, please email wdh-hcbs-credentialing@wyo.gov.

To receive DD case manager communication complete a request here.

To receive DD provider communication complete a request here.

DD Case Manager and Provider Reference Materials

IPC Guide – Updated 7/28/2020
Conflict Free Case Management Information – Updated 9/15/2020
Criteria for DD Psychological Evaluations – Updated 1/04/2021
Criteria for Neuropsychological Evaluations – Updated 1/04/2021
WyHealth Clinical Health Management Program Overview

Durable Medical Equipment (DME) Manual and Bulletins – Click Here

Provider Credentialing – wdh-hcbs-credentialing@wyo.gov

EMWS Help Desk – emws-helpdesk@wyo.gov

Case Manager Training Consultant

The Case Manager Training Consultant is available to assist case managers with questions related to individual plans of care, supplemental request processes, and case navigation. If you are struggling with case manager duties, you can receive one-on-one assistance from the Case Manager Training Consultant. You are also encouraged to share your ideas for new trainings, and express concerns you may have with current trainings and processes.

The Case Manager Training Consultant can be reached at cm.consultant@wyo.gov and will return emails within two business days. Case managers can schedule time to meet with the Case Manager Training Consultant by email as well.