What is WYhealth?
WYhealth Health Management is a benefit you have through Wyoming Medicaid. The program focuses on wellness for the Wyoming Medicaid population as well as those with complex medical conditions.
The WYhealth Care Management Program can help if you need some extra support to meet your health goals, understand your health condition(s), and get help with other needs you may have like food or transportation. We have nurses who would love to connect with you! Once you agree to participate, a nurse will contact you and work with you each month on your health goals.
A healthy reminder – if you haven’t seen your doctor for routine and preventive care checkups in a while, please schedule a visit today! If you don’t have a primary care physician or need help finding a doctor, please use our “Find a Doctor” search tool.
What does WYhealth Care Management look like?
Each individual is assigned a Nurse Care Manager. To begin, your Nurse Care Manager will perform a clinical health assessment, which asks you questions about your health and other needs.
Ongoing, your Nurse Care Manager will call you monthly to discuss your chronic condition(s), medication(s), establish health goals with you and document them in a plan of care. Each month, you will work through your plan of care goals until they are all completed and you’re happy with the progress you’ve made!
A plan of care usually lasts from 3-6 months but could be longer depending on your health condition(s) and how quickly you learn to make healthy improvements. Periodically, your Nurse Care Manager will do a clinical health assessment to monitor your needs.
Ready to connect with a Nurse Care Manager?
If you would like to participate in our WYhealth Care Management Program, please click the button below, answer a few questions, and we will contact you shortly!
Care Management Referrals?
If you know someone who would benefit from connecting with a nurse and setting healthy goals, please refer them to WYhealth! The WYhealth Program touches members across the care continuum to promote healthy behaviors and self-management, as well as care coordination and intense care management when needed.
WYhealth takes referrals from any source to address member needs through care management. Please complete the questions in the referral form using the button below:
You have even more benefits!
WYhealth is here to support your health – we want you to be healthy and stay healthy! Here are some Wyoming Medicaid resources as well as other programs that want you to reach out to see if you’re eligible. You might find these additional benefits and resources useful.
A great way to check out even more resources is to visit the Wyoming 2-1-1 website.
24/7 Nurse Line
If you get sick you might wonder about whether to go to the emergency room, a walk-in clinic, or wait and schedule an appointment with your doctor – don’t worry! Our 24/7 Nurse Line will help you in these situations. Please call toll-free 888-545-1710 (TTY: 711) to speak to a nurse. Nurses can answer questions you have, give you information to help you make health decisions, and help you understand any medications you’re taking.
If you think you have a medical emergency, immediately dial 911.
Wyoming Medicaid provides members with transportation assistance in order to help with transportation costs to and from medically-necessary appointments.
Travel assistance benefits are not meant to cover the full expense of medically-necessary transportation, but when a member meets certain requirements, they may request travel assistance for mileage or for an alternate method of transportation. Not all Medicaid benefit plans are eligible for travel assistance.
To learn more or request assistance visit the Wyoming Medicaid Member Portal.
The Wyoming Department of Family Services has a few food assistance programs that might be helpful for you:
- Supplemental Nutrition Assistance Program (SNAP), which provides monthly benefits that help low-income households buy food needed for good health;
- The Cent$ible Nutrition Program offers free cooking and nutrition education classes for both children and adults throughout Wyoming; and,
- The Emergency Food and Commodity Assistance is a partnership with Food Bank of the Rockies to provide emergency food commodity assistance.
Housing, Utilities, & Energy Assistance
The Wyoming Department of Family Services has several housing, utilities, and energy assistance programs that might be helpful for you. The following links will guide you to more information as well as how to apply for these benefits:
- The Emergency Rental Assistance Program (ERAP) program is available to renters struggling to make rent and utility payments due to COVID-19;
- The Homeowners Assistance Fund (HAF) is being created to help provide assistance with mortgage and utility cost relief;
- The Low Income Energy Assistance (LIEAP) program helps pay part of winter home heating bills November through May;
- The Weatherization Assistance Program helps households save money on home heating costs by improving their energy efficiency;
- The Wyoming Homeless Services Program partners with the Wyoming Homeless Collaborative to assist individuals (including unaccompanied youth) and families experiencing homelessness; and,
- The Telephone Assistance (Lifeline) which is a federal discount program that lowers the monthly cost of phone or internet service.
Participating in the WYhealth Program, you have the right to:
- be treated with respect and kindness
- be told what your rights are
- know how to contact your care manager
- know your options for health care services
- take part in all decisions about your healthcare or be represented by family or a guardian if you cannot make your own decisions
- have a say and collaborate with your nurse care manager in your health and wellness action or care management plan
- opt out of care any time without affecting Medicaid eligibility
- use end-of-life and advance care directives
- be told if care management services change and why
- contact us if your case was closed
- make a formal complaint about program services
- protect your health information
This page was last updated on January 30, 2023.