PROVIDER MEETING – INTRODUCING WYSERVES
The Wyoming Department of Health, Division of Health Care Financing held a virtual meeting on Friday, August 29th to introduce WYSERVES and share information about system expectations, anticipated training timelines, and how the Division plans to keep providers updated throughout the project.
WATCH THE RECORDING!
See Answers to Frequently Asked Questions
What is WYSERVES?
Wyoming System for Enhanced Resources, Verification, Enrollment, and Services
WYSERVES is Wyoming’s new Care and Case Management System (CCMS), built to transform how we coordinate, manage, and deliver Home and Community-Based Services (HCBS). This system will replace the Electronic Medicaid Waiver System (EMWS), Wyoming Health Provider (WHP) Portal, and IMPROV. The new system will streamline daily operations, improve access for staff, case managers, and providers, and offer easier access for participants and their families. WYSERVES aligns with the State’s long-term vision for a user-centered, cloud-based system designed to support day-to-day operations while improving participant outcomes.
What to Expect
- Streamlined workflows
- Automated tasks
- Mobile-ready access and intuitive design
- Seamless collaboration
- Reduced duplicative work and administrative burden
- Real-time support and data-driven decisions
- More time to focus on person-centered care
- Training planned for spring 2026
- Anticipated launch late summer 2026
- Watch for project updates and other vital information here as we get closer to the launch date!
Watch the One-Minute Demo!