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Health Equity Information and Resources

The core purpose of the Office of Performance Improvement and Health Equity is to establish and maintain the Public Health Division's infrastructure and capabilities to actively use data and equity principles to deliver the 10 essential public health services and improve the public's health

Contact Info:

Holly Scheer, MS
Performance Improvement Manager
122 West 25th Street, 3rd Floor West
Cheyenne, WY 82002
307-777-8946

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Language Access

What is Language Access?
Language access is the practice of ensuring that individuals with Limited English Proficiency (LEP) or who are Deaf or Hard of Hearing can communicate effectively to participate in programs and receive services.

What does it mean to interpret? An interpreter is someone who converts an oral or signed message from one language to another. It is spoken or signed.

What does it mean to translate? A translator is someone who converts a written text to another language, in writing. It is written.

Interested in an interactive look at the most commonly requested and used languages for interpretation services in Wyoming in public health settings? Click to view our interactive data.

Wyoming State Language Access Network (WYNSLA)

The Wyoming State Language Access Network (WYNSLA) is a community of legal and healthcare professionals, law enforcement, interpreters, translators, service providers, advocates, and community members dedicated to ensuring Wyoming’s local and state agencies understand and comply with the language access provisions of Title VI of the Civil Rights Act of 1964. This group is not part of, or affiliated with, the Wyoming Department of Health. 

Public Health Division Language Access Plan

The Wyoming Department of Health has a Language Access Plan, providing helpful information and guidance on language access for PHD programs. This plan is available as a downloadable PDF. 

For questions or concerns, please contact Holly Scheer.

Interpreter Training Opportunities

Training Opportunities

Interpretation Services Coverage

Medical interpreters can bill for services. Wyoming Department of Health, Wyoming Medicaid, and Wyoming Workforce Services provide reimbursement for interpretation services.

Learn more about how to enroll as a Medicaid provider and how to bill Worker’s Compensation for services.

In either case, you will first want to make sure you are a registered vendor with the State of Wyoming. You can learn more about how to register on the State Auditor’s website.

Medicaid Coverage

  • Enroll as a provider if you haven’t already.
  • Learn more about billing with the CMS 1500 Provider Billing Manual.
  • If you have questions or need support enrolling as provider, contact the Provider Enrollment Customer Service Call Center 1-877-399-0121. Current hours of operation are 8 am – 5 pm MST.

Worker’s Compensation

  • Use Claim Form WSCD-6N to bill for interpretation services and submit to dws-providerservices@wyo.gov by the 30th of each month for prior month services.
  • Services are billable in 15-minute increments at the Medicaid rate.
Language Access Toolkit

This toolkit of resources is intended to support translators and interpreters.

Culturally and Linguistically Appropriate Services in Health Care (CLAS) Standards

The National CLAS Standards are intended to advance health equity, improve quality, and help eliminate health care disparities by establishing a blueprint for health and health care organizations. Culturally and linguistically appropriate services are respectful of and responsive to the health beliefs, practices, and needs of diverse patients. The enhanced Standards are a comprehensive series of guidelines that inform, guide and facilitate practices related to culturally and linguistically appropriate health services. Additional resources are listed below.

Emergency Multilingual Phrasebook