Case Manager and Provider Reference Materials
Case Manager Training Consultant
The Case Manager Training Consultant is available to assist case managers with questions related to individualized plans of care, supplemental request processes, and case navigation. If you are struggling with case manager duties, you can receive one-on-one assistance from the Case Manager Training Consultant. You are also encouraged to share your ideas for new trainings, and express concerns you may have with current trainings and processes.
The Case Manager Training Consultant is available Monday – Friday from 8:00am -11:30am, and will answer phone calls and emails during that time. Voicemails or emails will be returned within 48 hours.
The Case Manager Training Consultant can be reached at 307-777-3321 or at firstname.lastname@example.org.
Case Manager Support Call Notes
Provider Support Call Notes
- March 25, 2020 Update – Ongoing COVID-19 Related Guidance – Posted 3/25/2020
- March 17, 2020 Update – Temporary Modifications to DD Waivers due to COVID-19 – Posted 3/17/2020
- Temporary Modifications to DD Waiver Requirements in Response to COVID-19 – Posted 3/13/2020
- PRN Psychoactive Medications – Posted 8/1/2019