Case Manager Training – November 2018
This training is presented in PDF format, and is intended as a read and click document, rather than a narrated training. For the best training experience, please download the document to your desktop, and then open the PDF.
Provider Support Training Topics
Online Certification Renewal Process – Conducted 2/25/2019
Documentation Standards – Conducted 3/25/2019
General Provider Training (Please note this video is in 2 parts)
Conducting Successful Team Meetings Training (Please note this video is in 3 parts)
Abuse, Neglect, Exploitation, & Incident Reporting (Please note this video is in 3 parts)
Participant Rights and the Individualized Plan of Care
Effective April 1, 2018 the Division will not require a doctor’s letter for restrictions due to a permanent physical or medical condition if the condition is substantiated in the neuropsychological, psychological, or ICAP assessments. Please remember that an intellectual disability does not qualify as a medical condition which would justify a restriction to a person’s right to privacy through a lifelong support.