2010 Consumer Survey Project
The goal of the Consumer Survey Project is to obtain evaluations of mental health and substance abuse services from consumers. These evaluations are used to report client outcomes and system performance indicators. Data can be used to inform continuous quality improvement activities. Three surveys have been administered for mental health evaluations to 1) adults, 2) parents and caregivers of children and adolescents, and 3) adolescents. One survey instrument will be used for both substance abuse evaluations of adult and youth consumers.