2009 Customer Survey

The Wyoming Department of Health—Mental Health and Substance Abuse Services Division (MHSASD) conducted a web-based partner survey in the spring of 2009. Partner agencies and organizations, treatment providers, contractors, key contacts, and consumers who closely work with the Division completed this satisfaction survey. The attached report summarizes the survey results and provides comparative data by respondent’s role.

 

The Division was especially proud to learn that the highest scores for our work came from consumers. We have made it our top priority to advocate for consumers and their families. The response to our survey indicates we are succeeding.

 

Please feel free to contact us should you need additional information or have additional feedback.  Your comments are helpful to improve the services that benefit your community, family, and your own commitment to health.  Our thanks to the many of you who took the time to complete the survey and provide your ideas and thoughts.

 

Contact information:

Rodger McDaniel, Deputy Director, Wyoming Department of Health

rodger.mcdaniel@health.wyo.gov

Janet Jares, Advocacy Coordinator

janet.jares@health.wyo.gov

Dr. Mindy Dahl, Senior Researcher

mindy.dahl@health.wyo.gov