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Hotlines

The Wyoming Department of Health operates a number of toll-free resource hotlines to provide information about a variety of health topics and services:

 

Wyoming Department of Health Main Office: 1-866-571-0944

Callers will be transferred to the most appropriate person or program to accommodate their inquiry.

 

Wyoming Department of Health Emergency Notification Line : 1-888-996-9104

Immediately report the occurrence of potential public health hazard to the Wyoming Department of Health at: 1-888-996-9104. This is a 24-7 pager number for on-call surveillance personnel.

 

Tax Refunds for the Elderly & Disabled: 1-866-989-8901

The Tax Refund for the Elderly & Disabled Program provides an allowance to help cover sales and use taxes, property taxes and utility and energy costs qualified residents paid last year. Applications are needed each year.


Poison Center: 1-800-222-1222

Call the poison center hotline immediately if it's possible someone has been poisoned, even if it's not certain.  The Wyoming Poison Center also offers information and tips on poison prevention.

 

HIV/AIDS/Hepatitis Program: 1-800-438-1282

General information resource regarding HIV, AIDS, and hepatitis. Referrals are available for HIV antibody counseling and testing in Wyoming, as well as information and access to the Ryan White Title II CARE and AIDS Drug Assistance Program. The telephone number is answered live Monday through Friday from 8 a.m. until 5 p.m. After hours, and on holidays and weekends, a voicemail can be left and appropriate staff will return calls the next business day.

 

Kid Care CHIP/EqualityCare: 1-877-543-7669 (1-877-KIDSNOW)

Provided for families to call to request information about Kid Care CHIP or EqualityCare. Also for those who are already enrolled to ask questions about their Kid Care CHIP coverage. It is manned 8 a.m. to 5 p.m., Monday through Friday and has voicemail for off hours that is returned the next business day.

 

Office of Medicaid Travel Call Center: 1-800-595-0011

For Medicaid recipients to use for travel assistance to medical appointments. It is answered live Monday through Friday from 9 a.m. to 5 p.m. After hours, holidays and weekends, a voicemail can be left and the staff will return calls the next business day.

 

West Nile Virus Information: 1-877-WYO-BITE

Provides information on West Nile virus in Wyoming including symptomatic questions for the virus, updates on cases and marketing materials. The number is answered live during business hours and calls left on the voicemail system are usually returned the next business day.

 

WIC Information: 1-800-994-GROW

Provides eligibility and benefit information about the Wyoming WIC Program when the caller selects option 3. If the caller desires more information about the program after hearing the message, they are instructed to stay on the line which transfers the caller to the State WIC Office.

 

Home Health Hotline: 1-800-548-1367


This number is established to receive complaints and questions about home health agencies licensed in Wyoming. This number may also be used to lodge complaints about the implementation of advance directives. The hotline service is available Monday through Friday from 8 a.m. to 5 p.m., except holidays.

 

Wyoming PharmAssist: 1-888-792-0067

The number rings directly into the University of Wyoming School of Pharmacy where a live person helps the caller. The hours of operation are 8 a.m. to 5 p.m., Monday through Friday. Voicemail is available when the office is closed. The call center operator returns calls promptly the next morning. The target clients are all Wyoming citizens who are interested in reviewing their prescribed and nonprescribed medication regimens for adverse drug reactions, duplicate therapy, and possible cost savings. The goal of the service is to encourage clients to take a more active role in their health care regimen, and to improve the relationship with their primary health care provider and their community pharmacist.

 

Pharmacy Unit Information: 1-800-438-5785

The voicemail system on this general information line is checked several times daily and calls are returned. If the caller does not want to leave a message during normal business hours, the caller has the option of dialing zero and it will ring into the front office and the call will be transferred to a live person.